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mBank supports the most incredible charity event in the world... using i.a. solutions from Consdata
Such a huge event could not have happened without the support of technology companies and banks.
Consdata news
The Digital Banking Transformation Trends that you cannot ignore in 2020.
Will you disrupt the status-quo in your bank in 2020? If you do not ignore these trends, it is very possible that you will! Read more
Consdata news
e-government and e-banking. Will Poles be digitalizing Saudi Arabia?
The Polish example of cooperation between public administration and banking, as part of the development of a e-government, has a chance to be popularised in Saudi Arabia. Read more
Consdata newsTrends
Challengers, Hyper-Personalization, Ecosystems and Fintechs: The Summary of EFMA Asian Retail Banking Summit 2019
How can you catch up with Challenger Banks? What can you do to become a disruptor? Is investing in technology the only effective solution? Read more
Digital transformation
How far in digital banking transformation are you?
Only 17% of banks in the world are now able to boast that they have implemented a full scale digital transformation strategy. Where are you now? Read more
Consdata news
Bank customers buy experience, not products. A brief summary of the 47th EFMA Congress 2019
In terms of digital transformation, the best banks in the world are lagging far behind their competitors. The difference between best in class and industry average is huge. Read more
Consdata news
EFMA Innovation Summit 2019 – The summary
"If we are now in the calm before the storm, what will we do to fly in the storm? Because no one wants to fall down." Read more
Customer Experience (CX)
CX measurement in banking and marketing - what is the difference?
The analysis of e-banking applications should provide full details of the customer's behaviour when filling in the forms. In this post we explain what the best banks should measure in... Read more
Customer Experience (CX)
A proven recipe for improving Customer Experience in a bank
Fantastic chat-bots, incredible artificial intelligence, engaging gamification... Capgemini emphasizes that they do not improve the Customer Experience of bank customers. So what will work? Read more
Trends
Ultra-modern banks in Poland and their impact on the global banking market
Until 30 years ago, the Polish banking sector was backward. Today, according to Deloitte, it is one of the most digitally mature sectors. And all thanks to communism. Read more
Customer Experience (CX)
BZ WBK gains an effective tool for customer feedback review
Effective business decisions derive from reliable feedback from customers. Bank Zachodni WBK (Santander Group) has been provided with a convenient and straightforward tool for collecting feedback. Read more
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Popular blog posts
- The Digital Banking Transformation Trends that you cannot ignore in 2020.
- mBank supports the most incredible charity event in the world... using i.a. solutions from Consdata
- e-government and e-banking. Will Poles be digitalizing Saudi Arabia?
- Ultra-modern banks in Poland and their impact on the global banking market
- EFMA Innovation Summit 2019 – The summary
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